Your Privacy Matters
At Metrofolk, we are committed to protecting your personal information and your right to privacy.
Last updated: December 2025
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Personal Information: Name, phone number, email address, delivery address
- Order Details: Products purchased, payment method (we do NOT store card details)
- Technical Data: IP address, browser type, device info, pages visited
- Communication: Messages sent via WhatsApp, email, or contact form
2. How We Use Your Information
We use your information only to:
Your Data Is 100% Secure
Encrypted Storage
All data protected with bank-level encryption
No Card Details Stored
Payments processed securely via Paystack
WhatsApp Privacy
Messages are end-to-end encrypted
4. Cookies & Tracking
We use cookies to improve your experience:
- • Remember items in your cart
- • Analyze website traffic (Google Analytics)
- • Show you relevant products
You can disable cookies in your browser settings anytime.
5. We Never Sell Products, Not Data
We DO NOT sell, rent, or share your personal information with third parties except:
- Delivery partners (name + phone + address only)
- Payment processors (Paystack – PCI DSS compliant)
- Legal requirements (if required by Nigerian law)
Your Rights – Always
You have the full right to:
Request a request to access your personal data
a request correction of inaccurate data
a request deletion of your data ("Right to be forgotten")
Opt out of marketing messages anytime